We design extraordinary customer experiences.

We are a UI/UX design agency and consultancy that collaborates with our clients to create meaningful and effective customer experience for their users.

Our unique goal-based design methodology

Through working with dozens of clients just like you, we have developed a goal-based design methodology to iteratively improve the experience of your users. Through this, we help companies, founders and entrepreneurs define big visions, turn ideas into realities and deliver unforgettable customer experiences.

We understand your users.

We strive to understand your business goals and your users to uncover breakthrough insights.

In order to know what to ideate on and dive deeper into, we need to understand who we’re designing for and why. Through user research and deep understanding of both user and business needs, we look for insights and breakthroughs that help us identify what to focus on.

  • Competitive and comparative analysis
  • Analytics review
  • Heuristic evaluation
  • User interviews and surveys
  • Persona development
  • Experience mapping

We ideate towards your goals.

We explore insights to form and create a strategic plan to reach your business objectives through design.

The insights taken from discovery and research become our north star of ideation. We explore many ideas and strategies, ultimately narrowing down to a prioritized set of strategies that will have the most impact on our objectives.

  • Experience design strategy
  • User stories and journey mapping
  • Flow charts, diagrams, and wireframes
  • Content and microcopy strategies
  • Brand, voice and design system development
  • On-site workshops

We create your solution(s).

We implement the strategic plan through digital design and development methodologies to create your solutions.

Research and strategy come to life in the creation phase. This is because we materialize and craft testable solutions that aim to solve user friction and achieve business objectives.

  • User interface design
  • Application design
  • Design system and style guides
  • Low / High fidelity prototyping
  • Illustrations, icons, and typography
  • Application and platform development
  • API, CMS and systems integration

We validate and iterate.

We gather user feedback through split tests to validate the effectiveness of the solutions against your goals.

Testing our work is the most important measurement of success. Qualitative and quantitative testing leads to validation of our solutions or insights to drive further iteration and improvement.

  • Prototype based user testing
  • User surveys
  • Split testing (A/B test)
  • Analytics review and recommendations
  • Heatmaps and action based analytics
  • Conversion rate optimisation
  • Compliance and security testing

Our Innovative Approach To Design Services​

With the goal with truly collaborating with our clients, we have innovated a new approach to services by avoiding typical agency distractions such as padded scope projects, change orders, hourly billing, expensive and lengthy scope meetings, etc. We provide you the '+SIXZERO' service model based on flat fee design subscription with low commitment.​